Terms of Service and Refund Policy 

Welcome to PURIFYXX. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from PURIFYXX, you agree to these Terms.

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1. Company Information

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PURIFYXX products are operated and sold by SYSTRONIXS LLC DBA PURIFYXX (“PURIFYXX,” “we,” “our,” or “us”).

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2. Use of Our Products

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PURIFYXX products are designed for use with potable municipal tap water only unless otherwise stated.

Our filtration products are intended to reduce certain contaminants commonly found in drinking water. Product performance may vary depending on water quality, usage conditions, filter age, maintenance, and environmental factors.

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Customers are responsible for:

• Proper product setup and maintenance

• Replacing filters according to recommended intervals

• Following all included instructions and warnings

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PURIFYXX products are not intended for:

• Saltwater

• Untreated outdoor water sources

• Water microbiologically unsafe or of unknown quality

• Industrial or chemically contaminated water

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3. Product Information Disclaimer

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We strive to ensure all product descriptions, specifications, images, and pricing are accurate. However, we do not warrant that all information on the website is complete, current, or error-free.

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Colors and appearance may vary slightly due to monitor settings, lighting, or manufacturing tolerances.

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PURIFYXX reserves the right to:

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• Modify products at any time

• Correct pricing or listing errors

• Update specifications without prior notice

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4. Orders & Payment

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By placing an order, you confirm that:

• All billing and shipping information provided is accurate

• You are authorized to use the selected payment method

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PURIFYXX reserves the right to refuse, limit, or cancel orders at our discretion, including orders suspected of fraud, abuse, resale violations, or unauthorized activity.

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5. Shipping

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Shipping times are estimates only and are not guaranteed.

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PURIFYXX is not responsible for delays caused by:

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• Carriers

• Customs processing

• Weather events

• Supply chain disruptions

• Incorrect shipping information provided by the customer

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Risk of loss transfers to the customer once the package is delivered to the carrier.

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6.Refund & Return Policy

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Standard Returns

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Returns are accepted within 30 days of delivery.

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To qualify for a return:

• Items must be returned in their original condition

• Products must be unused unless the return is due to a verified defect or product issue

• All included components, accessories, and original packaging must be included

Returns that show signs of misuse, modification, excessive wear, abuse, or unauthorized alterations may be denied.

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Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact PURIFYXX within a reasonable timeframe after delivery.

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We may request:

• Photos or videos of the issue

• Proof of purchase

• Product batch or order information

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If the issue qualifies under our policy, PURIFYXX may provide:

• A replacement product

• Replacement parts

• Store credit

• A refund at our discretion

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Non-Returnable Items

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The following items may not be eligible for return:

• Used filters outside of verified manufacturing defects

• Products damaged by improper use or failure to follow instructions

• Clearance or final sale items

• Customized or modified products

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7. Warranty Disclaimer 

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Except where prohibited by law, PURIFYXX products are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

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PURIFYXX does not guarantee uninterrupted or error-free operation of products or website services.

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8. Limitation of Liability 

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To the maximum extent permitted by law, PURIFYXX shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Loss of profits

• Loss of data

• Personal injury or property damage resulting from misuse of products

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PURIFYXX’s total liability shall not exceed the amount paid for the product giving rise to the claim.

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9. Intellectual Property

 

All content on the PURIFYXX website, including logos, graphics, product names, images, videos, text, and branding, is the property of PURIFYXX and may not be copied, reproduced, or used without written permission.

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10. User Conduct

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You agree not to:

• Misuse the website

• Attempt unauthorized access

• Use the website for unlawful purposes

• Interfere with website security or operations

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11. Third-Party Services 

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Our website may contain links to third-party services or platforms. PURIFYXX is not responsible for third-party content, policies, or practices.

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12. Governing Law 

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These Terms shall be governed and interpreted under the laws of the State of Florida, without regard to conflict of law principles.

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13. Changes to These Terms 

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PURIFYXX reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website or products after updates constitutes acceptance of the revised Terms.

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14. Contact Information  

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For questions regarding these Terms or our Refund Policy, contact:

PURIFYXX Contact page 

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